Home › Forums › CA Single Sign-On › Single Logout (SLO) issue

This topic contains 1 reply, has 2 voices, and was last updated by  ujwols 7 months, 3 weeks ago.

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  • June 29, 2018 at 12:03 PM #820

    kipman
    Participant

    About Federation, Single Logout issue (SLO) using CA Access Gateway.
    When trying to SLO, browser print error message…”An error occurred during the logout process. Please close your browser.”.

    In addition, FWSTrace.log, below message is printed.
    [SLOService.java][handleLogoutFailure][Destination attribute does not match.]

    Do you know some reason why ?

  • July 1, 2018 at 11:06 AM #841

    ujwols
    Keymaster

    Hi,
    It looks like there is a mismatch of SLO service url and the url in the request.
    Please have a look at this :
    https://comm.support.ca.com/kb/attribute-mismatch-error-when-federation-web-services-behind-proxy-server/kb000051307

    Regards,
    Ujwol

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